Use these goal templates as a starting place for your own organisation. Simply copy and paste into your "Create a goal" page.
Sustainability
Name
Switch to organic cotton by 2xxx
Objective
We aim to complete our switchover to 100% organic cotton for all production lines.
Name
Power all factories with renewable energy by 2xxx
Objective
All of our factories will be powered by solar and wind by 2xxx.
Name
Improve keepability of our product line B
Objective
Customers and our support times have reported a low lifespan of produce line B, averaging X months. How can we improve the length of time the product is kept?
Business Growth
Name
Increase revenues by Y% by Q3
Objective
We aim to increase revenue from product X by the beginning of Q3.
Name
Increase number of customers upgrading to package B
Objective
How can we improve upselling to ensure more customers subscribe to package B.
Customer Satisfaction
Name
Improve NPS score by Y points by end of Z
Objective
Our current Net Promoter Score is XX - we can increase this by Y points by end of Z.
Name
Reduce the number of complaints by X amount over the next Y months.
Objective
We currently receive an average of Y customer complaints every month. We need to reduce this by X.
Name
Reduce the number of support tickets by X
Objective
There is currently a backlog of support tickets caused by a steady increase of customer support requests. What can we do to reduce the amount created?
Name
Improve support article ratings by X%
Objective
There are several support articles receiving a lower "helpful" score than other articles. Increase the average rating to Y% by Q4.