Use these goal templates as a starting place for your own organisation. Simply copy and paste into your "Create a goal" page. 


Sustainability


Name

Switch to organic cotton by 2xxx


Objective

We aim to complete our switchover to 100% organic cotton for all production lines.



Name

Power all factories with renewable energy by 2xxx


Objective

All of our factories will be powered by solar and wind by 2xxx.



Name

Improve keepability of our product line B


Objective

Customers and our support times have reported a low lifespan of produce line B, averaging X months. How can we improve the length of time the product is kept?



Business Growth


Name

Increase revenues by Y% by Q3


Objective

We aim to increase revenue from product X by the beginning of Q3.



Name

Increase number of customers upgrading to package B


Objective

How can we improve upselling to ensure more customers subscribe to package B.



Customer Satisfaction


Name

Improve NPS score by Y points by end of Z


Objective

Our current Net Promoter Score is XX - we can increase this by Y points by end of Z.



Name

Reduce the number of complaints by X amount over the next Y months.


Objective

We currently receive an average of Y customer complaints every month. We need to reduce this by X.



Name

Reduce the number of support tickets by X


Objective

There is currently a backlog of support tickets caused by a steady increase of customer support requests. What can we do to reduce the amount created?



Name

Improve support article ratings by X%


Objective

There are several support articles receiving a lower "helpful" score than other articles. Increase the average rating to Y% by Q4.



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